BIZCOMPASS

Bizcompass is a SaaS-based business automation platform designed for IT companies. It brings together 13 essential operational modules—HR, Payroll, Project Management, CRM, and more—into one unified system to eliminate data silos and improve organizational efficiency.

Client

Year

2021

Industry

SaaS / IT Business Automation

Role

Lead Product designer

Challenge

IT companies relied on multiple disconnected tools for HR, projects, and CRM
Manual workflows caused inefficiencies and data silos
Lack of real-time reporting slowed decision-making
Poor cross-team collaboration due to fragmented systems

Research

Conducted interviews with 10 business managers and employees
Surveyed 50+ users across IT organizations
Competitive analysis of platforms like Monday.com and Zoho
Identified core pain points: disconnected workflows, manual tracking, and poor visibility

Solution

Navigation Overhaul: Simplified the platform architecture into clear, modular sections, enabling users to move seamlessly between HR, Project Management, CRM, and Reporting without friction.
Workflow Optimization: Reduced complex multi-step processes into streamlined flows, automating recruitment, onboarding, payroll, and approvals to minimize manual effort.
Visual System: Established a clean, scalable UI system with consistent typography, spacing, and component patterns to ensure clarity, professionalism, and ease of use across all modules.

Impact

Operational Efficiency: Reduced manual administrative tasks by 40% through centralized workflows and automation.
Faster Onboarding: Improved employee onboarding speed by 50% by simplifying and automating onboarding processes.
Improved Productivity: Increased overall team productivity by 35% with integrated project tracking and real-time visibility.
Decision-Making Speed: Enabled 45% faster managerial decision-making using real-time reports and unified dashboards.